Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Lochgilphead | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and protect your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Lochgilphead is a GPhC-registered online pharmacy (GPhC No. 9012511) serving patients in Lochgilphead, UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

We collect the following types of personal and health information to provide our pharmacy services:

• Identity data: Full name, date of birth, gender
• Contact data: Address, email address, telephone number
• Health data: Medical history, current medications, weight, BMI, and other clinical information provided during consultations
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments through our pharmacist review process
• To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
• To maintain accurate and up-to-date patient records
• To communicate with you regarding your consultation, treatment, and orders
• To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
• To improve our services and website experience

Our lawful basis for processing health data is the provision of healthcare and pharmaceutical services, and compliance with legal obligations. We will never use your data for marketing purposes without your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use essential cookies (required for the website to function), analytical cookies (to monitor site performance), and functional cookies (to remember your preferences). You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Healthcare providers: Your GP or other treating clinicians, where clinically necessary or required by law
• Delivery partners: Courier services require your name and address solely to fulfil your medication delivery
• Payment processors: Secure third-party payment providers process transactions on our behalf
• Regulatory bodies: The GPhC or other authorities where we are legally required to disclose information
• IT service providers: Trusted partners who support our website and secure data storage, bound by strict confidentiality agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. All data is stored securely using encryption and access controls. Only authorised personnel have access to your personal and health information.

7. Your Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where legally permissible, or object to certain types of processing. You may also request that we restrict how we use your data or ask us to provide your data in a portable format. To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Lochgilphead
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026.