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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Lochgilphead

Pharmacy Weight Loss Lochgilphead
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Lochgilphead is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in the United Kingdom. Our GPhC registration number is 9012511. We provide clinically supervised weight loss services, including the supply of prescription and non-prescription weight loss treatments.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet the eligibility criteria or where our pharmacist determines that treatment is not clinically appropriate. Providing false or misleading information during your consultation may result in immediate termination of your access to our services.

3. Prescriptions and Clinical Approval

All prescription weight loss treatments are subject to approval by our registered pharmacist. Completion of a consultation does not guarantee that a prescription will be issued.

Our pharmacist will review your consultation and may contact you for additional information before making a clinical decision. Prescriptions are issued in accordance with UK clinical guidelines and GPhC standards.

You must inform us promptly of any changes to your medical history, medications, or health status that may affect your treatment. We may review or withdraw your prescription at any time if we believe it is no longer clinically appropriate.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

If your consultation is declined by our pharmacist and no prescription is issued, you will receive a full refund of the medication cost. Consultation fees, where charged, are non-refundable once a clinical review has taken place.

We use secure, encrypted payment processing. We do not store full card details on our systems.

5. Delivery

Orders approved by our pharmacist will be dispatched within 1 working day of approval. Delivery is made via a tracked postal or courier service to your registered UK address.

We cannot accept responsibility for delays caused by the postal service, incorrect address details provided by you, or circumstances beyond our control. Please ensure your delivery address is accurate at the time of ordering.

Prescription items will only be dispatched following pharmacist approval and cannot be delivered to addresses outside the United Kingdom.

6. Cancellations and Returns

You may cancel your order before pharmacist approval has been granted. Once a prescription has been approved and your order dispatched, we are unable to accept cancellations or returns of prescription medicines in accordance with UK medicines legislation.

If your item arrives damaged or is incorrect, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement or refund.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Lochgilphead are intended to support, not replace, the relationship between you and your GP or other healthcare providers. We strongly recommend that you inform your GP of any treatments you receive from us.

Weight loss medications carry risks and side effects. You should read all patient information leaflets supplied with your medication. If you experience unexpected symptoms or side effects, stop taking your medication and seek medical advice immediately.

We do not accept liability for any adverse outcomes resulting from the provision of inaccurate or incomplete information by the patient during the consultation process.

8. Data and Privacy

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511).